Privacy Policy

Effective Date: April 20, 2026 Last Updated: April 20, 2026

1. Introduction

This Privacy Policy describes how Frida & Simon Group, LLC (“Frimon,” “we,” “us,” or “our”) collects, uses, discloses, and protects Personal Information when you visit our website at https://frimon.us/ (the “Site”), purchase one of our branding and design packages, or otherwise interact with us.

We operate from the United States. Our services are offered to customers located in the United States.

Legal entity and contact:

Frida & Simon Group, LLC 3850 Bird Road, Suite 1001D Miami, FL 33146 United States Email: info@frimon.us

By using the Site or our services, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Information We Collect

In the preceding twelve (12) months, we have collected, or may collect, the following categories of Personal Information (“PI”) as defined under the California Consumer Privacy Act (CCPA) and analogous U.S. state privacy laws:

We do not collect or store full payment card numbers. Payment information is captured directly by our payment processors (Stripe and PayPal) on secure pages they control.

3. Sources of Personal Information

We collect Personal Information from the following sources:

• Directly from you — when you fill out our intake form, place an order, contact customer support, or subscribe to our newsletter.
• Automatically from your device — through cookies, pixels, server logs, and similar technologies when you browse the Site.
• From service providers and third parties — payment processors (transaction confirmations), analytics and advertising platforms (engagement signals), email service providers (open/click events).

4. Purposes for Which We Use Personal Information

We use Personal Information for the following business purposes:

• To provide, deliver, and personalize our branding and design services (e.g., produce your brand manual based on intake data).
• To process payments and issue receipts.
• To communicate with you about your order, respond to inquiries, and provide customer support.
• To send marketing communications (newsletters, promotions) — only if you have opted in or where permitted by law; you can opt out at any time.
• To operate, maintain, secure, and improve the Site.
• To detect, prevent, and address fraud, security incidents, and unlawful activity.
• To comply with legal obligations (tax, accounting, regulatory requests).
• To enforce our Terms of Service and protect our rights.

5. Categories of Third Parties With Whom We Share Personal Information

We share Personal Information with the following categories of third parties for the business purposes described above. The list below identifies the providers we use or may use; the specific identity of each provider can change over time as our stack evolves.

• Payment processors — Stripe, Inc. and PayPal Holdings, Inc., for processing payments and fraud prevention.
• Hosting and infrastructure providers — Hostinger International Ltd., for website hosting and storage.
• Advertising and measurement providers — Meta Platforms, Inc. (via the Meta Pixel and our PixelYourSite integration), and may include Google LLC (Google Analytics) if enabled, for measuring marketing performance and serving personalized ads on third-party platforms.
• Email and marketing automation providers — may include ActiveCampaign, LLC for email delivery and engagement tracking.
• Customer support and communication tools — providers of email, helpdesk, and form-handling services that help us respond to you.
• Professional advisors — accountants, lawyers, auditors, and consultants under confidentiality obligations.
• Government, regulators, and law enforcement — when required by law, court order, or to protect our legal rights.
• Successors in interest — in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality and data-protection commitments.

6. Sale or Sharing of Personal Information

The CCPA defines “sale” and “share” broadly. “Share” specifically covers cross-context behavioral advertising, even when no money changes hands.

We do not sell Personal Information for monetary consideration.

However, our use of the Meta Pixel and similar advertising technologies may constitute “sharing” for cross-context behavioral advertising under the CCPA and analogous state laws. Categories that may be shared in this manner include identifiers, commercial information, internet/network activity, geolocation (approximate), and inferences.

You have the right to opt out of this sharing at any time. See Your Privacy Choices and Section 9 below.

We do not knowingly sell or share the Personal Information of consumers under the age of 16 without the consent required by law.

7. Retention Period

We retain each category of Personal Information only as long as needed for the purpose for which it was collected, or as required by law:

• Order and transaction records (identifiers, commercial information, billing information): seven (7) years after the transaction, to comply with U.S. federal and state tax and accounting requirements (IRS recordkeeping guidance recommends a minimum of 7 years).
• Customer support communications: up to three (3) years after the last interaction.
• Marketing engagement data (email opens, clicks): until you opt out, plus an additional thirty (30) days to process the opt-out.
• Website analytics and ad pixel data: typically up to thirteen (13) months from collection, in line with industry defaults; some aggregated data may be retained longer.
• Cookies set on your device: see our Cookie Notice for individual durations.
• DSAR records: twenty-four (24) months after fulfillment, to demonstrate compliance.

After these periods we delete, anonymize, or aggregate the information.

8. Your Privacy Rights

8.1 California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights:

• Right to Know — request the categories and specific pieces of PI we have collected about you, the sources, the purposes, and the categories of third parties with whom we have shared it in the preceding twelve (12) months.
• Right to Delete — request deletion of PI we have collected from you, subject to legal exceptions (e.g., completing a transaction, complying with legal obligations).
• Right to Correct — request correction of inaccurate PI.
• Right to Opt-Out of Sale or Sharing — direct us to stop selling or sharing your PI for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information — applicable only when SPI is processed beyond limited permitted purposes. We do not currently process SPI in a way that triggers this right.
• Right to Non-Discrimination — we will not deny you services, charge you different prices, or provide a different level of quality because you exercised a privacy right.
• Right to Data Portability — receive a copy of your PI in a portable, readily usable format.

8.2 Other U.S. State Residents

Residents of states with comprehensive privacy laws — including but not limited to Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Nebraska, Indiana, Kentucky, and Rhode Island — may have similar rights, including the right to access, correct, delete, port, and opt out of targeted advertising, sale of personal data, and certain forms of profiling.

You may exercise these rights through the same mechanism described in Section 9 or through our Your Privacy Choices page.

8.3 How to Exercise Your Rights (DSAR)

To submit a Data Subject Access Request, contact us at info@frimon.us with:

• The right you are exercising (Know, Delete, Correct, Opt-Out, Portability).
• Enough information for us to verify your identity (typically: full name, the email address on file, and order number if applicable).
• The state of residence on which you base the request (so we can apply the right legal framework).

We will acknowledge your request within ten (10) business days and respond within forty-five (45) calendar days. We may extend this period once by an additional forty-five (45) days when reasonably necessary, and will notify you of the extension.

You may also use the contact form at Your Privacy Choices.

8.4 Authorized Agents

You may designate an authorized agent to submit a request on your behalf. We will require:

• Written, signed permission from you authorizing the agent, or evidence of a valid power of attorney; and
• Verification of your identity directly with us; and
• Confirmation from you that you authorize the agent to act on your behalf.

8.5 Verification

To protect your information, we will verify your identity before fulfilling Right to Know, Delete, Correct, or Portability requests. The verification standard depends on the sensitivity of the information requested.

9. Global Privacy Control (GPC)

We honor the Global Privacy Control browser signal as a valid opt-out request to stop sharing your Personal Information for cross-context behavioral advertising, in compliance with the CCPA and analogous state privacy laws (including Colorado, Connecticut, Texas, and other states that have adopted universal opt-out mechanisms).

If you enable GPC in your browser, we will automatically treat your visit as an opt-out from sharing for advertising purposes.

Learn more at globalprivacycontrol.org.

10. Children’s Privacy (COPPA)

Our services are not directed to children under thirteen (13) years of age, and we do not knowingly collect Personal Information from children under 13. If you are under 18, you may not use our services without the involvement of a parent or guardian.

If we learn that we have collected Personal Information from a child under 13 without the verifiable consent of a parent or guardian, we will promptly delete that information. If you believe a child has provided us with Personal Information, please contact us at info@frimon.us.

11. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to operate the Site, analyze traffic, remember preferences, and serve personalized advertising. Third parties such as Meta Platforms (via the Meta Pixel and our PixelYourSite integration) may collect personally identifiable information about your online activities over time and across different websites when you use our Site.

For details on the cookies we use, the categories, durations, and how to manage your preferences, see our Cookie Notice.

You can also manage your cookie preferences at any time through the cookie banner or by visiting Your Privacy Choices.

12. Do Not Track Signals

Our Site does not currently respond to Do Not Track (“DNT”) browser signals, because there is no industry consensus on how to interpret DNT. We do, however, honor Global Privacy Control (GPC) signals as described in Section 9.

13. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

14. International Users

Our Site is hosted and operated in the United States. If you access the Site from outside the United States, you understand that your Personal Information will be transferred to and processed in the United States, where data-protection laws may differ from those in your country.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. If changes are material, we will provide additional notice (such as a banner on the Site or an email to registered users) before the changes take effect. We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Frida & Simon Group, LLC 3850 Bird Road, Suite 1001D Miami, FL 33146 United States Email: info@frimon.us